privacy policy, security, sure

Privacy Policy

  1. INTRODUCTION

 MinuteBrain Learning Private Limited (“MinuteBrain”, “we”, “us”, “our”) is an Indian private limited company, registered under the Companies Act 2013, having its registered office at Plot no. 1263/5676, Satya Vihar, Pandra, Rasulgarh, Bhubaneswar – 751010.

We provide online courses and conduct online classes, live demo sessions, doubt clearing sessions for students seeking to enrol for such courses (the “Services”). Our Services are accessible at https://MathsGenii.com and https://FosterJEE.com and any other websites through which MinuteBrain makes the Services available (collectively, the “Site”) and as applications for mobile, tablet and other smart devices and application program interfaces (collectively, the “Applications”).

We, at MinuteBrain are committed to securing your privacy while providing you with a personalised experience. This Privacy Policy (“Privacy Policy”) discloses the privacy practices we follow with regard to Information (as defined below) and Other Information (as defined below) of any users of our Site/Applications/Services (“you” or “your” or “user”).

This Privacy Policy along with the Terms of Service of MinuteBrain (“Terms”/ “Terms of Service”) describes our practices in relation to how we collect, store, use, share and secure your Information and/or Other Information across our Site/Applications/Services. It also describes your choices regarding use, access and correction of your Information and/or Other Information and your rights in relation thereto and how to contact us if you have any questions or grievances in relation to the handling of your Information and/or Other Information.

By visiting/accessing this Site/Applications/Services, you indicate that you understand, agree and consent to be bound by this Privacy Policy and the Terms of Service. If you do not agree with the terms of this Privacy Policy and/or the Terms of Service, please do not use/access the Site/Applications/Services. You have the option of not providing us Information or Other information sought by us at any point of time. But your refusal to provide us with such Information or Other Information as is deemed necessary by us, will allow us to refuse to provide you with access to the Site/Applications/Services, either in part or full. 

For the purposes of this Privacy Policy, “Personal Information” and “Sensitive Personal Data or Information” (each as individually defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011) shall collectively be referred to as “Information” in this Privacy Policy. All other types of data relating to a person which exclude Information shall be referred to as “Other Information”.

In addition to other words and expressions that may be defined elsewhere in this Privacy Policy, unless the context otherwise requires, other capitalized terms which have been used in the Privacy Policy, shall have the meanings as ascribed to them in the Terms of Service.

By registering with us, you expressly consent to our collection, processing, storing, disclosing and handling of your information as set forth in this Privacy Policy now and as it may be amended from time to time.

  1. COLLECTION OF INFORMATION

 When you visit/access the Site/Applications/Services, we collect, use, share and store certain Information and Other Information, in order to improve security, analyse trends, administer the Site/Applications/Services, etc. with a view to assist us in improving the customer experience.

Our primary goal in collecting your Information and Other Information is to provide you a safe, efficient, smooth and customised experience. This allows us to provide you Courses, study material, tutorials that seek to meet your needs and to customise our Site/Applications/Services to make your experience safer and easier.

We will only collect your Information and/or Other Information if we have a proper reason for doing so which includes the following: to comply with our legal and regulatory obligations; for providing our Site/Applications/Services to you in accordance with the Terms of Service; or to take steps at your request before or after providing you with our Site/Applications/Services; for our legitimate interests or those of a third party; or where you have given your consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. In some cases, we may also have a legal obligation to Information and Other Information from you or may otherwise need Information to protect your vital interests or those of another person (for example, to prevent payment fraud or confirm your identity).

Generally, we collect your Information and Other Information when you register with us, when you express an interest in obtaining information about us or our products and services, when you participate in activities on our Site/Applications/Services or otherwise contact us. We use this information to evaluate traffic patterns on our Site/Applications/Services so that we can make them more useful to our visitors.

We also use your Information together with Other Information to help us better understand our users and to improve the Content and the functionality of our Site/Applications/Services. The Information and Other Information we learn from you helps us personalise and continually improve your experience at our Site/Applications/Services. We do not voluntarily make this Information and/or Other Information available to third parties, nor do we use it for any other purposes, except as set out in this Privacy Policy.

When you visit our Site/Applications/Services (whether by accessing, using, or registering for them) or if you communicate with us through one of our contact forms or chat or phone sessions, we may collect a variety of Information and Other Information from you which may either be provided by you voluntarily to us and/or which we may obtain from your computer or other device used to access our Site/Applications/Services such as:

  1. Contact Information, such as name, email address, display picture, mailing address, phone number, IP address, geographic location, etc.
  2. Data to enable us to check and verify your identity, e.g., your date of birth, mark-sheets, Passport/Aadhar card/Voter ID details;
  • Billing information, such as bank details, debit card number, credit card number and billing address;
  1. Unique identifiers, such as username or password;
  2. Reviews or ratings, syllabus and Course preferences, account settings, (including preferences set in the “Account” section of our Site/Applications); and
  3. Any Information and/or Other Information provided by you to us through our Site/Applications/Services and/or obtained by us through your interaction with the Site/Applications/Services: device IDs or other unique identifiers, device and software characteristics (such as type and configuration), connection information, statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), internet service provider details, browser and standard web server log information, information collected via the use of Cookies, web beacons and other technologies.
  • Any Information and/or Other Information provided by you via your interaction with our customer service (such as the date, time and reason for contacting us, transcripts of any chat conversations, call recordings, phone numbers, etc.); or through participation in surveys or marketing promotions.
  • Information and/or Other Information obtained by us from your device during your use of the Site/Applications/Services, after you have granted your permission to allow us access to certain features of your device, including your mobile device’s Bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage, and other features. You may change our access or permissions, by revising your device’s settings.
  1. Your activity on our Site/Applications/Services, such as classes opted by you, study materials availed, Courses enrolled into and your search queries, etc.

Consent to use of mic/camera functionality: By having a MinuteBrain Account, you have consented to our use of your device’s functionalities like camera and mic for the purposes of giving effect to our Terms of Service including but not limited to capturing images and other data from your device’s camera and mic, making video calls, recording and analysing such data.

Back-end applications: With the help of back-end applications, we aim at providing better services and better interaction with Teachers, depending on your interest, preferences, etc.

Payment data: If you use a feature that requires payment of a fee, then options like NEFT or your Card’s Payment Gateway’s page will appear. In case of payments via credit or debit card, we will redirect you to registered payment gateways such as Razorpay, CCavenue, PayPal and other such registered gateways. You may store and save your payment details like card numbers with the gateway. We do not have access to this data.

All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.

When you use one of our paid products, we track the web pages, and data that has been accessed by you, and store it on our servers. This enables us to track items that you have completed, and those that you need to see.

Profile info: The user’s full name and his/her display picture may be publicly displayed on the Site/Applications/Services. Depending on what profile and what services/information you are seeking, MinuteBrain can ask for more information relating to address, billing information, certificates, past employment information, etc.

 Use of Cookies and similar technologies: MinuteBrain may use technologies such as cookies, clear gifs, log files, and flash cookies for several purposes, including for the purposes of understanding and analysing how you interact with our Site/Applications/Services, in order to provide a better, customised and unique experience.

  1. USAGE AND RETENTION OF INFORMATION

We use the Information and Other information we collect where it is necessary to deliver the services you have requested, or to exercise or comply with legal rights or obligations or for normal business purposes of the kind set out in this Privacy Policy or for other purposes with your express consent.

Except as described in the Privacy Policy, we do not sell, trade, transfer or rent your Information or Other information to third parties without your explicit consent.

We may use your Information and Other Information for any/all of the following reasons:

  1. provide, analyse, administer and improve our Site/Applications/Services so as to provide you with a personalised experience, and effective customer service support;
  2. to contact you about your MinuteBrain Account, our Site/Applications/Services and to provide you with personalised marketing and advertising services;
  • to determine your general geographic location;
  1. provide localised Courses and classes, provide you with customized and personalised study material, other recommendations, etc.;
  2. for enforcing our Privacy Policy and Terms of Service;
  3. to communicate with you concerning our Site/Applications/Services (for example by email, push notifications, text messaging, and online messaging channels) in relation thereto and brief you about new features, new Content available, special offers, promotional announcements, surveys, etc;
  • to assist you with operational requests such as password reset requests; or
  • to detect, prevent, mitigate and investigate fraudulent or illegal activities.

We shall not retain your Information or Other Information, for longer than is required for the purposes of providing you the Site/Applications/Services in accordance with the Terms of Service or as is otherwise required under any applicable laws.

  1. COMMUNITY

MinuteBrain endeavours to be a community. We offer several features that allow members to connect and communicate in public or semi-public spaces, such as forums and teams. Please be sensible and responsible before posting in these community spaces and/or sharing your Information or Other information, with others on the Site/Applications/Services. Be aware that any Information or Other information you submit there can be read, collected, or used by others (e.g., it could be used to send you unsolicited messages) and MinuteBrain owes no responsibility in relation thereto.

  1. SHARING AND DISCLOSING INFORMATION AND/OR OTHER INFORMATION TO THIRD PARTIES AND SERVICE PROVIDERS

We use third party providers like other companies, agents, contractors, etc. (“Service Providers”) to perform certain services on our behalf or to assist us with the provision of the Site/Applications/Services to you.

We engage Service Providers to provide marketing, advertising, communications, infrastructure and IT services, to personalise and optimise our Site/Applications/Services, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyse and enhance data (including data about users’ interactions with our Site/Applications/Services), to process and administer consumer surveys, for fraud protection and credit risk reduction, for monitoring site activity, maintaining our database, administering emails and Contents, to provide aggregate, comparative information on the performance of our Site/Applications/Services, etc.

In the course of providing us with such services, these Service Providers may have access to your Information and/or Other information. We do not authorise the Service Providers to use or disclose your Information and/or Other information, except in connection with providing their services.

Please be aware that we are not responsible and bear no liability for the privacy practices or other legal compliances of any third party or Service Provider to whom we transfer your Information and/or Other Information, in accordance with our Privacy Policy.

  1. SECURITY

 We at MinuteBrain are committed to securing your Information and Other Information. We view protection of your privacy as a very important community principle. We understand clearly that you and your Information and Other Information are among our most important assets.

As such, we try to take all precautions to protect your Information and Other Information both online and offline. For this, we use technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration of your Information and Other Information. We have standard SSL certification which helps us create a secure connection between our server and user to render any information or action. Some of the additional safeguards we use are firewalls, data encryption, physical access controls to our data centres and information access authorization controls.

User passwords are encrypted in 64-bit encryption and stored because generally users use the same password on multiple sites, to prevent any kind of theft, piracy or unauthorized access.

We store and process your Information and/or Other Information on computers located in [India] that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles.

If you believe your MinuteBrain Account has been abused or hacked, please contact us immediately by sending us an email at contact@FosterJEE.com

  1. DISCLOSURE OF INFORMATION AND OTHER INFORMATION:

We may disclose your Information and/or Other Information for any/all of the following reasons:

  1. as required by applicable laws including but not limited to for complying with a subpoena, responding to a government request or similar legal process;
  2. for provision of services under the Terms of Service and enforcing the provisions of the Terms of Service (including investigation of potential violations thereof, etc.);
  • when we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud, or to address security or technical issues;
  1. for provision of services which require the assistance of Service Providers (as detailed in the Privacy Policy) who work on our behalf and have agreed to comply with terms of the Privacy Policy and applicable data privacy laws; and
  2. to protect against imminent harm to the rights, property or safety of the Site/Applications/Services or our users or the general public as required or permitted by law.

We may transfer our databases containing your Information and/or Other Information, if we sell our business or part of it. 

  1. KEEPING YOUR INFORMATION AND OTHER INFORMATION SECURE

We have appropriate security measures to prevent your Information and/or Other Information from being accidentally lost or used or accessed unlawfully. We endeavour to process your Information and Other Information subject to a duty of confidentiality. We also have procedures-in-place to deal with any suspected data security breach. In case of a suspected breach, we will take all the necessary steps as we are legally required to.

  1. KEEPING YOUR INFORMATION AND OTHER INFORMATION UPDATED

 The Site/Applications/Service will provide you a mechanism to ensure that your Information and Other Information is correct, updated and current.

  1. COOKIES

Our Site/Applications/Services use “Cookies” to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We transfer Cookies to your IP address, giving the browser a distinct identification, in order to keep track of your preferences. Furthermore, Cookies also help in logging-in faster and act as a mechanism to determine user trends. The data thus retrieved from the user’s IP address, enables us to enhance our offerings, including but not limited to more Content in areas of greater interest to a majority of users.

We also use the Cookies to personalise the Content that you see on our Site/Applications/Services. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Site/Applications/Services either in part or in full. We never place your Information in Cookies.

  1. THIRD PARTIES AND LINKS

The Site/Applications/Services may contain links of our affiliates or third parties, links to other sites or frames of other sites, that are not under our control (collectively referred to as “Linked Sites”). We are not responsible for the Content or privacy practices of such Linked Sites.

Such Linked Sites may or may not have their own policies regarding their use and privacy. We have no control over and take no responsibility for such Linked Sites and have provided the Linked Sites solely for your convenience and information. Your accessing such Linked Sites shall be at your own risk. You should check the privacy policies, if any, of those Linked Sites to see how their operators may utilise your Information and/or Other Information.

  1. CHOICE

It is open for you to customise our usage of your Information and/or Other Information, the frequency of marketing and other communications you receive from us, our provision of customised and relevant advertising services to you, and whether you want to stay signed into your MinuteBrain Account, by modifying the relevant “Settings”.

  1. GRIEVANCE OFFICER

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: [●]

Email: contact@FosterJEE.com

The Grievance Officer shall redress the grievances expeditiously and in any case within 1 month from the date of receipt of grievance.

 

  1. MODIFICATION

We may review this Privacy Policy from time to time to make sure it is up-to-date. Please note that this Privacy Policy is subject to change at any time without notice. If you continue to use the Site/Applications/Services post any such revisions to the Privacy Policy, you shall be deemed to have consented to the modified Privacy Policy.

To make sure you are aware of any changes, please review this Policy periodically. If you are our registered user, we may in our sole discretion notify you before we make changes to this Privacy Policy and give you the opportunity to review the revised Privacy Policy before you choose to continue using our Site/Applications/Services

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